Current CFPB workflow
Dispute the specific reporting error
CFPB guidance says consumers have the right to dispute inaccurate or incomplete information in a credit report. A useful dispute identifies the exact account or data point, explains what is wrong and includes copies of records that support the correction.
Address both reporting layers when appropriate
CFPB recommends disputing inaccurate information with the credit reporting company and also with the company that furnished the information. Those can be different organizations, and a debt-validation request to a third-party collector is a separate process.
Official CFPB sources
How to dispute a credit report error ↗
CFPB guidance on disputes with reporting companies and furnishers.Credit reports and scores ↗
Current CFPB consumer-reporting resources and complaint process.
CFPB guidance on disputes with reporting companies and furnishers.Credit reports and scores ↗
Current CFPB consumer-reporting resources and complaint process.
General template only. This page does not decide whether the rental debt is owed or submit a dispute. Preserve the original report, account ledger and supporting documents and verify the current reporting-company instructions before sending.