Rental billing library

Rental Issues & Charge Guides

Start with the event or line item you actually have. When the record is incomplete, run the matching audit first; once the issue is classified, use the dedicated dispute workflow, calculator and property-state source that match the charge.

42issue guides
50state source layers
6 pathsdispute workflows
Move-out & deposit

Condition, deductions and the final statement

Start with the exact line item, then compare condition evidence, cost support, deposit accounting and the property-state rule.

1

Carpet Replacement

Review the documents, calculation and source layer behind this specific issue.

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2

Painting Charge

Review the documents, calculation and source layer behind this specific issue.

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3

Cleaning Fee

Review the documents, calculation and source layer behind this specific issue.

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4

Normal Wear vs Damage

Review the documents, calculation and source layer behind this specific issue.

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5

Deposit Not Returned

Review the documents, calculation and source layer behind this specific issue.

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6

Charges Above Deposit

Review the documents, calculation and source layer behind this specific issue.

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7

Move-Out Deadlines

Review the documents, calculation and source layer behind this specific issue.

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8

Blinds / Window Coverings

Review the documents, calculation and source layer behind this specific issue.

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9

Appliance Replacement

Review the documents, calculation and source layer behind this specific issue.

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10

Trash Removal

Review the documents, calculation and source layer behind this specific issue.

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11

Pet Damage

Review the documents, calculation and source layer behind this specific issue.

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12

Key / Fob / Lock

Review the documents, calculation and source layer behind this specific issue.

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13

Flooring Replacement

Review the documents, calculation and source layer behind this specific issue.

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14

Countertop Damage

Review the documents, calculation and source layer behind this specific issue.

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15

Door Damage

Review the documents, calculation and source layer behind this specific issue.

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16

Bathtub / Shower

Review the documents, calculation and source layer behind this specific issue.

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During the tenancy

Recurring fees, service charges and compliance

Use the lease, work order, notice or billing statement that explains the trigger for the exact recurring or situational charge.

23

Administration Fee

Review the documents, calculation and source layer behind this specific issue.

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24

Technology Fee

Review the documents, calculation and source layer behind this specific issue.

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25

Amenity Fee

Review the documents, calculation and source layer behind this specific issue.

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26

Package Fee

Review the documents, calculation and source layer behind this specific issue.

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27

Valet Trash Fee

Review the documents, calculation and source layer behind this specific issue.

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28

Utility Administration Fee

Review the documents, calculation and source layer behind this specific issue.

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29

Pest Treatment

Review the documents, calculation and source layer behind this specific issue.

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30

Parking Fee

Review the documents, calculation and source layer behind this specific issue.

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31

Pet Rent / Pet Fee

Review the documents, calculation and source layer behind this specific issue.

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32

Renter's Insurance / Compliance Fee

Review the documents, calculation and source layer behind this specific issue.

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33

Rent Payment / Late Fee

Review the documents, calculation and source layer behind this specific issue.

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34

HOA / Municipal Violation Fee

Review the documents, calculation and source layer behind this specific issue.

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35

Maintenance Chargeback / Trip Fee

Review the documents, calculation and source layer behind this specific issue.

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Downstream balance

Collections and reported rental debt

Reconstruct the original landlord balance before treating collection activity or credit reporting as the same dispute.

Still not sure where the charge fits?

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Choose the state, broad category, exact subtype and company when available.

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