What to collect first
- Current lease and expiration date
- Renewal email
- Resident Portal renewal options
- Updated rates for each offered term
- Submitted renewal selection
- DocuSign renewal documents
- Countersigned renewal confirmation
- Resident ledger after renewal or expiration
- Property-state notice and rent-change rules
The renewal window starts before expiration
MSR currently says residents receive a renewal offer with updated rates about 90 days before lease end. Save that original offer because later pricing or portal screens may change.
Portal selection is not the final executed lease
The current process describes selecting an option in the Resident Portal, generating renewal documents, obtaining signatures from all leaseholders and then receiving a countersigned confirmation. Keep the completed document, not only the selection screen.
MSR warns about month-to-month rate increases
The company lists avoiding month-to-month rate increases as a reason to renew. It does not publish one universal premium on the page used here, so the exact renewal offer and resident ledger are the correct records for the dollar amount.
Compare before accepting
- Monthly rent for each offered term.
- Expected number of months you plan to remain.
- Any recurring fees that continue after renewal.
- Notice required if you later choose to move.
- Whether the renewal changes other lease terms.
Compare this fee across management companies
Use the company-specific disclosure above first, then compare the same fee category across other operators that publish a source-based RentBillCheck guide.
Official sources
Current official renewal page describing offer timing, Resident Portal selection, DocuSign execution and month-to-month rate-increase context.
Main Street RenewalWelcome Home — Resident Portal & Lease Documents ↗Current resident page describing the portal used for lease documents, payments and resident workflows.