What to collect first
- Signed lease payment and late-fee terms
- Resident ledger and rent due date
- Resident Portal or AutoPay confirmation
- Bank record showing whether the debit cleared
- Returned electronic payment notice if applicable
- AutoPay enrollment or cancellation confirmation
- Utility or other lease charges included in the balance
- Property-state late-fee or grace-period rule
MSR says lease charges are due on the first
Current Main Street Renewal resident guidance says all lease charges, including rent and applicable utilities or other charges, are due on the first of each month. Compare that guidance with the exact lease, because the lease remains the record for the individual tenancy.
A returned AutoPay transaction can create a second issue
MSR’s current AutoPay terms say an unpaid electronic payment may be reinitiated up to two times as permitted by law and network rules. If retries fail, the account may face a late-payment fee or other consequences. Keep the returned-payment event separate from the later fee calculation.
AutoPay changes the evidence, not the legal rule
An AutoPay enrollment can provide useful evidence of the scheduled payment method, but it does not eliminate the need to check whether the transaction cleared and what the lease and state rule say about late fees.
Useful payment audit
- Confirm the balance due on the first.
- Check the scheduled and actual payment dates.
- Confirm whether the debit cleared.
- Identify any returned-payment event and retry.
- Match the late-fee line to the lease and state rule.
Compare this fee across management companies
Use the company-specific disclosure above first, then compare the same fee category across other operators that publish a source-based RentBillCheck guide.
Official sources
Current official resident page stating that lease charges are due on the first and directing residents to payment options in the Resident Portal.
Main Street RenewalTerms of Use — AutoPay ↗Current official terms explaining AutoPay timing, returned electronic payment retries and possible late-payment consequences.
Main Street RenewalContact Us — Resident Portal ↗Official current resident contact page directing residents to the portal for rent payments, AutoPay, lease and rental documents.