SimpleBills says residents receive one bill per month for covered utilities.
Current resident materials say original utility-provider bills can be downloaded for transparency.
Current Terms of Service list this maximum for residents at a property subscribed to SimpleBills; the amount varies by property.
Current terms say a final SimpleBills invoice can include utility charges through the lease end date and may be received after residency ends.
What to check on a SimpleBills bill
- Original utility-provider PDF behind each charge
- Billing period and service dates
- Roommate or resident share calculation
- Monthly or annual SimpleBills service fee
- One-time setup, late or other listed fees
- Final invoice after move-out and the covered service end date
Specific SimpleBills billing guides
How to audit a SimpleBills charge
- Download the original provider bill when available.
- Match provider service dates to the SimpleBills invoice.
- Separate utility cost from the SimpleBills service or other fee.
- If roommates are involved, verify the share shown for your account.
- For a final bill, compare the lease end/service end date with the provider billing period.
- Then apply any state rule governing allocation, fees, submetering or landlord utility billing.
A SimpleBills invoice is not the same thing as the underlying utility tariff
The utility provider creates the underlying provider charge, while SimpleBills can consolidate, allocate or administer the resident-facing invoice depending on the property setup. Keep those layers separate when identifying what actually changed.
Official sources
Official resident overview describing one monthly utility bill, roommate shares, usage details and downloadable provider bill copies.
SimpleBills · companySimpleBills Terms of Service ↗Current terms covering billing cadence, final invoices, service/setup/late and other fee categories, and property-dependent terms.
SimpleBills · companySimpleBills Customer Support ↗Official resident support channels and current support hours.