What to collect first
- Security-deposit refund or itemized deduction statement
- Move-in and move-out condition evidence
- Invitation Homes Security Deposit Guide
- Forwarding address and move-out date
- Cleaning, repair, replacement and repainting line items
- Invoices or cost support when available
- State-specific deposit return deadline
Normal wear should be separated first
Invitation Homes says residents are not liable for natural aging and gives examples such as small paint scratches, small nail holes and loose hinges or doorknobs as normal wear examples. Compare the charged condition with the documented move-in condition and length of tenancy.
The published cost guide is an estimate
Invitation Homes states that its listed deduction amounts are estimates, are not complete and can change. Use them to understand the company framework, then check the actual amount and support on your final accounting.
Do not assume one 30-day rule applies nationwide
The company says it generally sends the itemized statement and refund within one month, while also warning that state timelines may differ. Use the verified state guide for the home location to determine the relevant statutory timeline.
Best review sequence
- Mark each line as cleaning, repair, replacement, repainting, rent or other.
- Compare the line with move-in and move-out evidence.
- Check whether the condition looks like wear or resident-caused damage.
- Confirm the statement date against the state deadline.
- Request support for any unusually large replacement or repair amount.
Compare this fee across management companies
Use the company-specific disclosure above first, then compare the same fee category across other operators that publish a source-based RentBillCheck guide.
Official sources
Official guide distinguishing normal wear from potential deductions and explaining the company move-out deposit process.
Invitation HomesLeasing Fees Guide ↗Official current fee guide describing the security deposit, its move-out treatment and location-specific variation.