FTC settlement amount$48 million
Settlement order amount designated for consumer redress and other relief.
FTC refunds sent$47.2M+
FTC announced checks to more than 444,000 eligible consumers in March 2026.
Covered themesFees + deposits + move-out charges
FTC complaint addressed undisclosed fees and alleged unfair/deceptive security-deposit and move-out practices.
What to check on a Invitation Homes bill
- Mandatory smart-home or utility-management charges
- Advertised monthly price versus lease total
- Move-out deductions and security-deposit accounting
- Preexisting condition versus tenant-caused damage
- State-specific deposit deadlines
If your issue is a move-out bill
- Separate normal wear, preexisting condition, repair, renovation and unpaid-rent lines.
- Compare move-in and move-out photos and inspection records.
- Check whether your state requires itemization, invoices, photos or a deadline.
- Do not assume the FTC refund program automatically covers a current or unrelated charge.
If your issue is a recurring fee
List the advertised rent, every mandatory monthly fee and every one-time charge. The FTC case is useful context for disclosure questions, while the current lease and state/local law determine the analysis for a specific tenancy.
Company page ≠ legal conclusion. A regulator complaint, settlement or company fee page does not by itself decide whether your individual charge is valid. Match the exact property, lease, dates, evidence and state/local law.
Official sources
Federal Trade Commission · regulatorInvitation Homes Inc., FTC v. ↗
Official FTC case page with complaint, entered order and 2026 refund update.
Federal Trade Commission · regulatorInvitation Homes Settlement / Refunds ↗Official March 2026 refund page describing covered consumers and charges.
Federal Trade Commission · regulatorFTC Takes Action Against Invitation Homes ↗FTC announcement summarizing allegations and settlement requirements.