What to collect first
- Resident selection criteria version used for the application
- Application fee receipt for each adult applicant
- Move-in Cost Sheet
- Hold fee amount and credit on the final move-in ledger
- Pet fee and monthly pet rent
- Security deposit or other move-in funds
- Utility transfer deadline and service-start proof
- Any landlord-paid utility chargeback
- Original Condition Report and move-in photos
- Signed lease and addenda
The published criteria provide concrete move-in categories
VineBrook’s published selection criteria describe an application fee for adult applicants, a hold fee due after approval and pet charges. Use the current criteria as a comparison point, then verify the actual amounts and credits on the Move-in Cost Sheet and lease.
A hold fee should be tracked through the move-in ledger
The published criteria describe the hold fee as nonrefundable and credited against move-in charges. Keep the payment receipt and verify that the expected credit appears in the final move-in funds calculation.
Pet fee and pet rent are different cost types
The criteria describe a one-time pet fee and possible monthly pet rent. Keep recurring pet rent separate from one-time pet charges and from any refundable security amount.
Utility transfer can affect the resident ledger
VineBrook’s criteria warn that failure to transfer specified utilities can result in utility charges appearing on the resident ledger. For a chargeback, compare the required transfer date, actual service-start proof, service period and underlying utility amount.
Compare this fee across management companies
Use the company-specific disclosure above first, then compare the same fee category across other operators that publish a source-based RentBillCheck guide.