What to collect first
- Current YES bill and two prior bills
- Meter readings or consumption shown on the statement
- Whether the bill identifies estimated usage
- Billing period and move-in/move-out dates
- Monthly service, setup, late or other service charges
- Lease or landlord document authorizing utility-related charges
Separate consumption from service charges
YES lists possible account-related charges such as monthly service, setup, late-payment, returned-payment and meter-dispute charges. Put those on a separate line from actual utility consumption before comparing month to month.
Check whether usage was estimated
YES says estimated consumption can be used when submeter data cannot be obtained, and a final bill may be estimated before move-out. If the usage itself changed sharply, determine whether the statement shows actual or estimated data.
Some charges are set by the landlord
YES states that payment responsibility and landlord-imposed charges can come from the lease, rental agreement or other landlord document. A YES statement can therefore contain both billing-company activity and property-selected obligations.
A useful billing inquiry asks for specifics
- Was consumption actual or estimated?
- What beginning and ending meter data were used?
- What dates are included?
- Which line items are YES service charges?
- Which line items were imposed by the landlord?
- What lease or disclosure governs those charges?
Compare this fee across management companies
Use the company-specific disclosure above first, then compare the same fee category across other operators that publish a source-based RentBillCheck guide.
Official sources
Official terms explaining submetering, estimated usage, service charges and lease-based payment responsibility.
YES Energy ManagementBilling Inquiry ↗Official billing-inquiry channel for residents.